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1.PAYMENT: – We accept payment via PayPal You don’t need to have a PayPal account to pay for your order because PayPal accepts payments via all major debit and credit cards as well as bank transfers. – To have the process started, you can pay a full or partial payment which is 50% deposit. – The remaining payment must be paid before we ship the dress. ?2.PRODUCTION: – After you place the order, Selfa will provide a vision board to collect all the details about the dress that have been discussed, to make sure there is no misunderstand on the design before your design sent into production. – It takes usually between 7-9 weeks to have your dress completed. We accept rush orders. The dress can be done within a month or even less than that, especially without extra charge. ?But to make sure you have your dress in time, before you place the order, please immediately contact us to get exactly the time frame of the entire process. – We will update the informations/photos of the design during the process if needed. – The final design will always be reviewed by you before delivery. 2.DELIVERY: – Shipping worldwide, mainly by DHL express and Fedex, within 3-5 business days. Estimated cost is usually between $90-150. We recommend these companies for the safety and punctuality.?*Some special designs (ballgowns, long train dresses, etc) will be charged extra due to the size of the dress. If the shipping fee costs more than $150 we will notify before your purchasing. **Shipping date are approximate. Please remember not to count weekends and holidays. – Customers are responsible for any import duty fees or taxes. – You can also arrange your own shipping method. But in this case, Selfa won’t be responsible for any damage, delay, or lost of the dress after it’s shipped out. 4.POLICIES – Return & exchanges: As your wedding dress will be made especially according to your own measurements and requests, we don’t accept return or exchange. ?But all issues can be discussed, please leave us a message within 24 hours after receipt of the dress. – Cancelations are accepted within 2 hours of purchase. – Revision: We feel confident that you will love the dress, since we let you involve to most of the making process. In unlikely circumstance that you really don’t like it, we will offer revisions until you’re satisfied, but only when the modification is possible and it doesn’t break the pattern/form of the finished dress. – Please being aware that your wedding dress may need to be altered by a local seamstress for the perfect fit. Selfa won’t take responsibility of that extra charges. ONCE YOU PLACE THE ORDER, YOU AGREED TO THE POLICIES, TERMS AND CONDITIONS ‘ABOVE. ________________________________________________________________ Good day to you and a big hello from Selfa, We completely understand that a wedding dress is the most special and meaningful thing to any woman. And shopping your wedding dress online is certainly not an easy decision. We commit that every wedding dress will be handmade by our skills and thoroughness, additionally with your involvement to the process. Our purpose is not only to build the best service but also to raise our reputation in the wedding industry. ?If you’re still considering about any dress, please do not hesitate to contact us, we’re glad to assist you with any questions. Sincerely, Selfa team. ??Email: weselfa@gmail.com WhatsApp: +84977790024 Website : https://www.loveselfa.com Instagram : https://www.instagram.com/selfa.bridal/